Loansearch UK
UK Loan Hotline
0800 408 1396



Loan Search UK make every effort to provide the best possible service or product to our customers. However, we might not always get it right. Should this happen, we want to know as soon as possible so that we can look to put it right.

Loan Search UK want to:


  • Let you know how to complain
  • Deal with your complaint as promptly as possible
  • Give your complaint the attention it requires
  • Ensure you are satisfied with the outcome


How to complain


You can get in touch by contacting us using the following options:



Please telephone us on 0800 408 1396 where our colleagues will put you through to someone who will listen to your concern and attempt to resolve your complaint as quickly as possible.


(Calls are charged at local rate but charges may apply if calling from a mobile)



Email us at:



Or by writing to us at Customer Complaints, Loan Search UK, Norton House, Mansfield Road, Rotherham, South Yorkshire S60 2DR.